If we could travel back in time just by a few years would notice how much some of our habits have changed things to the advent of new technologies. Even our daily activities have been affected by technological advances. Even something as simple as watching television has been revolutionized. Many of us no longer sit in front of the TV and watch whatever is showing at that precise moment. It has become a lot easier to stream content: TV shows, movies, documentaries, etc. All this content is available to us whenever we want to have access to it; and not just on our TV set but also across a wide range of different devices from our computers (both Desktop or laptop), our smart phones, or any Internet abled mobile device. There are many different platforms available that allow us to stream content for just a fairly low monthly fee (certainly a much lower fee then cable subscription). One of the most popular streaming platforms in the United States is Hulu.
As convenient as using Hulu (or any of the other online streaming platforms available), occasionally things can go wrong and it is possible to get error messages that prevent us from watching what we want to watch. This can get incredibly frustrating, particularly because these streaming platforms have gotten us used to having access to watching what we want when we want and from where we want. In fact, that is the promise they make so it is incredibly frustrating when they do not deliver on such promise.
You can access Hulu from different devices. Some people download and install the Hulu app on their smart phone or tablet to watch their favorite TV shows and movies. Others, however, prefer to use the app directly from their smart television. Actually, the Hulu app is widely available across so many devices that you can choose where and how virtually regardless of what you choose. It is no wonder then that most people actually use different devices depending on where they are and other factors. One of the two most popular devices for enjoying Hulu content our Apple TV and PlayStation 4 (PS4).
It is indeed very convenient to access Hulu content from those two different platforms. However, from time to time, some problems may arise. The most common problem when using the Apple TV or PS4 to watch Hulu content is error 5003.
So, if you have encountered this error you have come to the right place. In this tutorial, we will explain everything you need to know about it and how to solve it.
What Causes Hulu Error 5003?
Before we go into what may be causing this playback error, let us look into what it actually does. You would probably get this error when any content you’re trying to play through the Hulu app (a movie, an episode of a TV show, etc.) keeps freezing. You would notice that this error asks you to check your connection.
One of the most frustrating things about error 5003 is how persistent he can get. Very often use theirs to get this error on Hulu resort to uninstalling the Hulu app and installing it again. But, as you serious who have tried this soon find out, this does not really prevent the air from occurring again.
Another thing that tends to happen is that even if you have never gotten this particular error before you might experience it when you pause the content that you are in the middle of watching and then try to resend your viewing activity. It is then when you might actually get this error. This can be most frustrating because in some instances such as that one you are not just trying to watch something five, actually, you are in the middle of watching it already when the error comes up.
Some Hulu users report that they get easier after commercial breaks. As anybody who uses Hulu either as an app or at the desk person knows, the cheapest subscription available gives you to all content with the exception of anything from Showtime, which is considered premium content and available for a separate fee. The cheapest subscription would give you access to all other TV shows, movies, etc. but there is a little catch. And that catch is that the content you stream is subject to be interrupted by limited commercials.
Sometimes, however, Hulu gives you the option to watch a short video before you are content streams instead of having your content interrupted by commercial breaks. Typically, that short video is longer than your average commercial but shorter than all the commercial breaks than you would otherwise get put together. So, it is always a good option to play a short video before content streams if you are given that option, which does not always happen. However, most content would come with commercial breaks. There is now an option that allows you to subscribe to any ad-free version of Hulu, comes as it would be expected at a higher cost. You may still get the error either way but if you do not have the ad free version you may experience it after commercial breaks. Somehow, and completely for advertisers, the error neighbor seems to affect commercial plane back, on the actual content.
“I don’t have a television. All I have is Netflix and Apple TV and Hulu”. – Bojana Novakovic
How to Solve the Problem?
There are a few steps involved in trying to resolve the problem. Hulu claims that the steps should get rid of error 5003. If the problem does persist after you follow the steps accurately, your only option would be to contact Hulu directly through their help link.
The first thing that you will need to do, whether you are using an Apple TV or a PS4, would be to turn off the device (i.e., your Apple TV or your PlayStation 4), then turn off your router, and wait for at least 60 seconds. After at least 60 seconds have elapsed since you turned everything off, turn your Internet router back on and then your device. Go back to the Hulu app and try to play any content. You should be able to do so without any trouble.
However, turn in your router and your device off and on does not get rid of the error. If that is the case then there are a few things that you will need to do in order to troubleshoot the problem. The troubleshooting is very similar whether you are experiencing the problem on an Apple TV or on a PS4 but, just for the sake of clarity, and to avoid any possible these understandings we have decided to give you all the steps separately. We will begin with Apple TV and then move onto PS4.
How to get rid of error 5003 for Apple TV:
- Test your Internet connection first of all.
- You can also try to turn off your Apple TV and your router.
- Check to see if there are any software updates that you have been performed yet and if there are make sure to perform them.
- Another option is to quit the Hulu app on your device forcibly.
- If you have other devices connected at the same time, you could also try to disconnect them.
- Another option is to restart your Apple TV device and see if this makes any difference.
How to get rid of error 5003 for PlayStation four:
- The first thing you should verify is that there is not a problem with your Internet connection, so run a test.
- If there is nothing wrong with your Internet connection then you should try to turn off your PlayStation four and your router.
- If you have other devices connected other than your PlayStation four, one troubleshooting hand would be to disconnect them all and see if this makes any difference.
- If the previous three things have not done the trick then completely remove the Hulu app from your PlayStation and reinstall it.
- Your last option may sound like a silly one but you would be surprised. Try resetting the date and time on your PlayStation.
So this is really all that you could try and do in order to resolve error 5003. If you are lucky you may strike gold with the first thing you trying but it is worth knowing that there are other options. There is no one way of getting rid of this annoying problem, unfortunately. At least, you have different options to try and see if they make any difference. You should really go through all of them until something works because, chances are, one of them will work for you. If, however, nothing seems to work with you and the problem persists or if it comes back after a while then there are only two things left for you to do. You will need to contact service support from Hulu or from the makers of the device you’re using (i.e. Apple if you use AppleTV or Sony if you are using a PlayStation).
If you have any feedback about this article or would like to share your own tips on how to get rid of this error, please leave us a message in the comment section below!