razer kraken headphone mic not working

7 Razer Kraken Broken Microphone Fixes [Solved]

Razer Kraken makes a variety of gaming hardware. One of their more popular gamer products is their Razer Kraken headphones.

One common problem users have, however, is that the mic isn’t working.

There are a variety of reasons why this may occur- we assembled some of the top hardware & software solutions from around the internet.

Many users solved their microphone problems employing the fixes listed below.

Try them out and let us know in the comments section if they cured this evil, evil problem.

7 Fixes For Broken Razer Kraken Microphones

Solution #1

One of the top solutions comes from the Tom’s Guide forum.

  1. Visit your computer’s Control Panel
  2. Locate your Device Manager (you can also just click the Start button and run a search)
  3. Click your computer’s “Sound, video and game controllers” to expand it.
  4. Then right-click on the “Realtek High Definition Audio” and select “Properties”.
  5. Click on the drivers and select “Roll Back Driver”
  6. Then restart your computer
  7. See if the mic works!

Solution #2

  1. The second solution comes from Microsoft support. The following instructions will help you set the Razer Kraken headphone as a default.
  2. Right-click the volume symbol in your computer’s system tray and after that click on “Recording devices”
  3. Right click on the empty space in the pop-up window and after that choose “Show Disabled Devices” and “Show Disconnected Devices”
  4. Right-click Headphone and after that click “Enable”
  5. Highlight the microphone and after that select “Set as Default Device”
  6. Click Apply and OK.

Solution #3

A Kraken headset mic fix from YouTube:

The video creator recommends unplugging the extender and plugging in the main cord. Watch his tutorial to try the fix.

Solution #4

Another Microsoft solution, this one will help you to adjust the volume of your microphone and ensure that it’s set as the default.

  1. Right-click the speaker symbol that is on the right bottom corner of your computer’s desktop screen of the taskbar.
  2. Select Sounds, click on the Recording tab.
  3. Click Microphone, and after that click Properties. (One caveat: You’ll want to make certain that Working appears under Microphone. If Working does not show up, click Microphone, and then click Set Default.)
  4. In the Microphone Properties dialog box, click the Custom tab.
  5. Select the empty the Microphone Boost check box.
  6. Click on the Levels tab.
  7. Adjust the volume slider to the point that you want, and after that press OK.
  8. Click OK to close the Audio dialog box.

Solution #5

A Tom’s Guide poster suggested that the problem could be that the jack or adapter are malfunctioning.

The user suggested purchasing USB adapter for it- this way the headset/microphone will work through the USB port. If all of these fixes fail, it could be time to buy a new one, or return it if it’s still under warranty.

Solution #6

Another novel solution comes from the Tom’s Guide forum. After a user had purchased a Razer Kraken pro neon blue headset, he complained that the mic doesn’t pick up any sound.

The solution in this case came from a tech wiz who suggested moving the microphone plug only partially in. This might work if the contact between the port and the plug is somewhat ‘off’.

You can also experiment with an audio extension cable, or other type of adapter, to try plugging it into the laptop and the microphone into its other end.

You might find that a different plug will achieve superior contact within the laptop or desktop port.

Solution #7

If your microphone isn’t being recognized by your computer, check out this fix:

That’s our list of Razer Kraken fixes. If you’re a frustrated gamer and these fixes helped, let us know in the comment section.

Or, maybe they didn’t work, and you want to yell at us…that’s fine, too!

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