Fix Google Play Services Error Message

Has this ever occurred to you? You finally find the application you’ve been seeking for a long time and attempt to download it, just to get an error code message consisting of some irregular number code from Google Play Store. Quite Annoying, right?

This issue happens more often when you are attempting to modify a default setting inside the Android OS. We’ve been able to research on some common Google Play services error message and found their respective fix.

This article gives you a few tips that can help you fix Google Play services error message and ensure these errors no longer show up on your smartphone.

What is the Use of Google Play Services?

Google Play services is not really an application but a background service and API bundle for Android-based devices. The Android OS always use it to update Google applications and other third-party applications from Google Play Store. This service gives a root functionality that permits both the app and the user to access all the numerous Google services, authentication, contact synchronization thereby enhancing the competitive and social experience of the user.

5 Most Common Google Play Services Error Message

Here are the 5 most common Google Play services error messages, what they meant, and how to fix them.

  • Google Play – Error DF-BPA-09 ‘Error Processing Purchase’


This error sometimes happens when a user attempts to download an application. This issue won’t leave if you try downloading the app, again and again. The only way out is to make some adjustment in the settings.


Sometimes, this error may not be caused by the user but rather by Google Play services itself, so we are hoping it will be fixed sooner rather than later. Meanwhile, here are the things that you can do for now:

  1. Go to the Device Settings.
  2. Tap “Applications Manager”, or otherwise called “Apps” (the name can vary from one device to the other).
  3. Swipe left to “All” column.
  4. Scroll down and tap “Google Services Framework.”
  5. Finally, pick “Clear data” and after that, tap “OK”.

If this issue persists, visit the Google Play website and install that particular app on your Android device using your PC. After a successful installation, check your Android device and run the app. This method should fix the error message.

“We ship a new version of Google Play Services every six weeks. Typically, 90 percent of users are on the new version of that.” – Sundar Pichai

  • Google Play – Error retrieving information from server


This shows up when you are downloading or updating an app. It is caused when Google’s servers can’t connect with your Google account and retrieve data. You can always erase and re-register your Google account. When the error is fixed, remember to hold back a couple of hours to check whether the error will show up again. Sometimes, it usually fixes itself.


  1. Go to “Accounts” under Settings. Then, tap “Google” and choose your preferred Google account from the list
  2. erase the selected Google account.
  3. Once this is successful, reboot your Android device, then re-register again.
  4. Finally, Go to  “Applications” under Settings.
  5. Swipe left to “All” column and look for “Google Services Framework”
  6. Then, click on “Clear Data” and “Force Stop”.
  • Google Play – Error BM-GVHD-06


This error message normally shows up when Google Play card is in use. The error has been noticed in many countries and we hope it will be resolved soonest.


First of all, restart your android device and attempt it once more. If this issue persists, follow the steps below:

  1. Go to “Applications” under Settings.
  2. Swipe left to “All” column and look for “Playstore”.
  3. Click on “Force Stop” option.
  4. Finally, tap “Uninstall Update”.
  • Google Play – Error authentication required


This error message is commonly seen on most Android devices. Yet, be rest assured that we have been able to discover three unique fixes for the error and they are highlighted below.

Fix 1

  1. Go to “Accounts” under Settings.
  2. Then, tap Google and choose your preferred Google account from the list
  3. Erase the selected Google account.
  4. Finally, re-register again.

If this error is fixed, just know that it is a simple error that sometimes appears when you do an update.

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Fix 2

  1. Go to “Application Manager” under Settings.
  2. Then, look for “Google Play Store” and tap.
  3. Finally, tap “Clear Cache”.

Fix 3

Maybe this error is not really caused by your authentication but by the Google Play Store itself. Simply follow the step below:

  1. Go to “Application Manager” under Settings.
  2. Then, look for “Play Store” and tap.
  3. Finally, tap “Uninstall Updates”.

Sometimes to get started, you will be required to disable the Play Store. After this is successful, you will get your default Google Play store back and don’t forget to updates and register again.

  • Google Play – Package File Invalid


Play Store Error Message

Fix 1

  1. Go to “Application Manager” under Settings.
  2. Then, search and tap that particular application causing the error.
  3. Finally, tap “Clear Data” and “Clear Cache”.

Repeat this same procedure in Google Play Store as well.

Fix 2

Install application directly using the Google Play Store website.

Fix 3

Turn off the Wi-Fi and update or download the application using cellular data.

Fix 4

  1. Go to “Application Manager” under Settings.
  2. Swipe left to “All” column and look for “Google Playstore”.
  3. Tap “Google Play Store”.
  4. Finally, tap “Clear Data” and “Clear Cache”.

Repeat this same procedure in Google Services Framework as well.

You can also read more about Error 905 in Google Play Store right here on!

General Fix for Google Play Services Error Message

There are many reasons this happened and what we will be talking about the different methods of tackling this issue in this section. The reason for this error is not clear but rather shows up when you are trying to modify the default settings of the Android Operating System. You can try these methods one by one to generally fix all Google Play Service error and see which one works for your Android device. We hope you are able to fix the problem with one of these steps.

  • Empty Cache

One of the solutions to this problem is clearing or emptying the Cache of the Google Play Services. To carry out this operation, Go to “Settings” and afterward tap “Applications”. Search for “Application Manager” and tap the “All” tab. Now, search for “Google Play Services” and tap it once so you can get the full detailed information about this application. Find the “Clear Cache” option for this application. Make sure you restart your Android device to fix the Google Play Services error messages completely

  • Reset the App Preference

Go to the “Settings” to reset the app preference and afterward tap “Applications”. Search for “Application Manager” and tap the “All” tab. Now, search for “More” at the upper right corner of the screen and tap it. Next, the menu that appears will have an option that says, “Reset Application Preference”. Tap it and you are done. To confirm the effect of the changes you made, simply restart your phone and the error will be fixed.

  • Add your Google Account Once Again

If this error persists, go to the settings and search for “Accounts”. Tap it and you will see a list of accounts created on the device. Tap your preferred Google account. You will be presented with a page which has a lot of information about how your Google account synchronizes with your Android device. After this, 3 dots symbol will appear on the upper right corner of your device. Tap the symbol and you will get a drop down that gives you the “Remove Account” option. Tap it so that your Google account can be erased.

When this is done, remember to add your account once again to your android device by following the steps below:

  1. Tap “Accounts” under Settings.
  2. Locate “Add Account” option and select “Google Account”.
  3. A wizard pops up requesting for your Google account credentials.
  4. Follow the subsequent steps to complete your registration.

It has been discovered that this method can go a long way in fixing any Google Play Service error.

  • Reinstall Google Play Services

The major part of your Android device is the Google Play Services. So you can’t uninstall it totally. In such case, you can deactivate the Android Device Manager. Then, try reinstalling all updates to ensure that you have the latest version of the Google Play Services. Highlighted below are the step-by-step approach of reinstalling Google Play services:

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How to deactivate Google Play Services

  1. Tap “Device Administrator” under Settings.
  2. Locate the “Deactivate Android Device Manager” button and tap.

How to uninstall Google Play Services

  1. Tap “Application Manager” under Settings.
  2. Swipe left to “All” column and look for “Google Play Services”.
  3. Then, tap “Uninstall Updates”.

The disappearance of the Google Play Services will be noticed whenever you try to use any app that requires Google Play Services and will request for its immediate installation. Remember to activate the Android Device Manager back once the Google Play Services is reinstalled by going through the same step above.

Reboot your Android device once it has been activated so that all these changes can take effect. This error will be fixed by the time you reboot.

  • Clear the Cache under Google Framework Services

Google Play Services really depends on the Google Framework Services to function appropriately because it is a system application which stores data and makes sure that your Android device synchronizes with Google servers to enhance user experience. If your Google Framework Services is tampered with, your device may not function as expected. Listed below are the steps to follow to put things into order:

  1. Go to the “Application Manager” under Settings.
  2. Swipe left to “All” column and look for “Google Framework Services”.
  3. Then, Tap it and choose “Force Stop”.
  4. Finally, select “Clear Data” and “Clear Cache” to erase saved data. You can make use of third-party apps to give you more functionality.
  5. Now reboot your device to see the effect.

This should assist you to fix the google play services error and ensure that it doesn’t reoccur in the future


With the issues discussed so far, you should be able to fix any Google Play services error message. If none of this works, you should consider going to a professional or phone expert who can take a much more closer look at what is not right and fix it.

In case you come upon any other issues regarding Google Play Services error, you can always share your experience with us VIA the comment box below.

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