If you’re getting the Netflix error code M7111-1101 (error code: m7111-1931-404) with the friendly alert:
“Whoops something went wrong… Unexpected error. Please reload the page and try again.“,
according to the streaming service, it refers to a network connectivity issue which is blocking your personal computer from accessing the Netflix service.
Netflix support offers some generic fixes, #1-#3 below.
Solution #1 (Try Clearing The Netflix cookie out of your internet browser)
- Head over to netflix.com/clearcookies to remove the Netflix cookie: you’ll be signed out.
- Then navigate to the Sign In page and re-enter your Netflix login credentials.
- Check if the error is cleared.
Solution #2 (Try Updating Google Chrome)
- Navigate to the Menu icon in the upper right corner of your web browser.
- Choose Help.
- Choose About Google Chrome.
- Chrome will show the present version and will automatically install any available Chrome updates.
- Then choose relaunch to finish the update.
- Try Netflix again to see if the error is gone.
Solution #3 (Try restarting your home network)
- Switch off your device.
- Disconnect your modem and router and then wait for half a minute
- Next, plug in your modem and hold back until no new indicator lights are blinking on.
- Connect your router and hold back until no new indicator lights are blinking on.
- Switch on your device and try Netflix again.
Solution #4 (VeeHD)
If all else fails, contact Netflix customer support. The good thing about paid services is that you can expect quality technical assistance should the service stop working.
Common Fixes For Slow loading, Buffering, Pixelation Issues On Netflix
DigitalTrends has a helpful video to fix common Netflix connectivity issues.
The video creator asks if you are currently receiving the best video quality from Netflix.
Occasionally, she says, it’s difficult to tell, given network usage fluctuations, and potential service throttling.
There are plenty of things that can weaken the caliber of your streaming shows or worse trigger buffering.
Consider the most typical difficulties: First of all, log into your user account on Netflix.com and check out what video quality settings you have selected on the Netflix homepage.
Normally the automatic setting works perfectly, however, you may also manually modify the video quality if you mainly view streaming content on your HDTV.
Alternatively, should you watch Netflix on cellular data networks on mobile devices, selecting a reduced quality setting can be a wise decision to prevent going above data caps and paying for expensive overages.
Watch the above video for the rest of the fixes!
Ryan is a computer enthusiast who has a knack for fixing difficult and technical software problems. Whether you’re having issues with Windows, Safari, Chrome or even an HP printer, Ryan helps out by figuring out easy solutions to common error codes.