If you’re getting the “oops… a server error occurred and your email was not sent. (#007)” error, not to fear!
We’ve compiled a bunch of solutions from around the internet below.
One of the most common causes of this error is a conflict with the Avast email signature.
Solution #5 shows you how to remove it.
One YouTube video creator aggregated a bunch of common fixes- check out the video if you just want to try out some quick fixes:
7 Fixes For The oops… a server error occurred and your email was not sent. (#007)
Solution #1 (Log In And Out)
Here’s an easy fix- try logging in and out of your Gmail account.
We’ve seen users report this fixes things on a range of browsers, from Chrome to Firefox.
(You’ll also want to test on different browsers to isolate the issue.)
Solution #2 (Close And Restart Browser Session)
Another simple solution- try closing your browser, restarting it, and seeing if the GMail error is fixed. Some recommend logging in from this URL:
Solution #3 (Clear Browser Cache & Cookies)
This is another common solution for this Gmail server error.
How to Clear Browsing Data, History, Cache, Cookies on Google Chrome
Solution #4 (Browser Version)
Make sure your browser is updated to the latest version.
Solution #5 (AVG Email Signature)
Some users over in the Google Product Forums, said that the issue was the AVG Antivirus Email signature.
They posted the following fix:
- Navigate to your AVG Anti Virus from your taskbar.
- Proceed to Menu > Settings >General – and ensure “Enable AVG email signature” isn’t ticked.
- Re-check to see if the error is cleared
How to remove the AVG signature that is added to every one of emails
One user reported that he did this returned to his email tab and it sent immediately.
Another Google Product Forum poster explained that he was having this same and started getting this error popup out of the blue on his laptop.
A tech explained that this is a known Firefox issue with AVAST or, in fact, any antivirus that’s used in Firefox that is ‘signing’ outgoing emails.
You’ll want to experiment disabling Antivirus email scanning and protection features that can be causing this error.
Solution #6 (Disable Labs)
Another Google Product Forum user said that you should try disabling Labs. Go to this URL to do that: https://mail.google.com/mail/?labs=0
How to Enable and Disable Gmail Labs
The BetterCloud video creator demonstrates how you can enable and disable Gmail labs. She says that while Labs really are a widely used aspect of Gmail, occasionally you might want to switch them off if they’re potentially causing a conflict.
Solution #7 (Temporarily Disable Anti Virus & Firewall)
As we’ve seen, the AVG email signature can be causing the conflict here- but a more involved fix requires the temporary deactivation of the Anti Virus and Firewall. Try that to test if it’s the cause of this Gmail error.
As we’ve seen, there are some easy fixes for the oops… a server error occurred and your email was not sent. (#007) error.
It’s likely the steps above will fix the problem. You can also contact Gmail support or post in their support forums.
Ryan is a computer enthusiast who has a knack for fixing difficult and technical software problems. Whether you’re having issues with Windows, Safari, Chrome or even an HP printer, Ryan helps out by figuring out easy solutions to common error codes.